TelePay Insurance

The ACA Fix for Mom & Pop

small_business
The Affordable Care Act was supposed to be a boon to small businesses and the 59 million Americans they employ. It hasn't worked out that way. In the past few years the ACA outlawed basic insurance plans and required businesses with 50 or more full-time workers to provide gold-plated coverage they didn't need. Almost immediately, companies began re...
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TelePay Insurance

Why Healthcare Needs to Invest in Consumer Journeys

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For healthcare organizations to improve their consumer experience, they need to emphatically understand their experience from start to finish. A proven way to do that is by mapping the consumer journey. As healthcare requires sensitivity, it’s critical to know how and when consumers need to engage with you, to anticipate what they need, and guide them along the most relevant path. With the growth of expanded care delivery options, such as urgent care facilities, patients are increasingly unaffil...
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TelePay Insurance

Healthcare Deals – Reshaping the Landscape

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The health-care industry is in the throes of a major shake-up and is creating a situation in which companies face a greater risk by standing pat than possibly overpaying for an acquisition. Amazon.com Inc., Berkshire Hathaway and JPMorgan Chase have all announced in January that they would start their own nonprofit company aimed at lowering medical costs for their employees. Separately, The Wall Street Journal reported that Amazon has designs on expanding its hospital-supplier business. Historic...
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